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Privacy Policy of Voicer Online Platform

Effective Date: January 1, 2024

Voicer ("we", "responsible", "us") respects your privacy and is committed to protecting it in accordance with this policy. This policy describes the information we may collect when you use our website text-to-speech.pl (“website”) or the mobile application "Voicer - Text To Speech (TTS)" (ai.voice.generator com.mp3tts.voicer), use our products or services, or provide information to us, as well as our practices regarding this information.

This policy does not apply to information collected by third parties, including through any third-party applications or websites, or any content (including advertisements) that may link to or be accessible from the website.

Please read this policy carefully. By accessing our website, using our products or services, or providing us with information, you consent to this privacy policy. This policy is subject to change from time to time (see Changes to Our Privacy Policy below). Please check this policy regularly for updates.


1. Name and Contact Information of the Responsible Party

The party responsible for processing your data is:

Voicer
Kazakhstan, Almaty, 050046, Egizbayeva 7/9 174
E-mail: support@mp3tts.com

2. Collection and Processing of Personal Data, Purpose of Processing, Legal Basis, and Retention Period

2.1. Information About Using Our Website

We may collect any personal data that you voluntarily provide to us, both on our website and through other forms of communication with us. Text or audio data: For example, when you use the 'Text-to-Speech' demo on our website, we collect the text you input into this feature. We store this text or audio recording only as long as necessary to achieve the original purpose for which you provided the text. By using this feature, you consent to the collection and use of your text to create audio recordings delivered for this purpose and to the disclosure of this information to any service provider we use to achieve this purpose.

When visiting our website, i.e., when you do not register or provide us with other information, we only collect the data that your browser sends to our server (so-called server log files). However, processing is carried out only to the extent technically necessary. The following information is collected:

  • IP address of the requesting device
  • Date and time of access
  • Name and URL of the retrieved file
  • The website from which access occurred (referrer URL)
  • Your browser, and, if applicable, the operating system of your device and the name of your internet service provider

The legal basis for collecting this data is Article 6(1)(f) of the GDPR. Our legitimate interests in collecting this data arise from the following purposes:

  • Ensuring optimal use of our website,
  • Ensuring an uninterrupted connection,
  • Evaluating system security and stability.

These data are deleted when they are no longer necessary for the purpose for which they were collected. For data collected to provide the website, this occurs when the respective session ends. For data stored in log files, they are deleted no later than six weeks after collection.

2.2. Sending the Newsletter

If you give us explicit consent, we will send you information about our services and offers via email. For this purpose, we process your email address. If you subscribe to our newsletter, we use a double opt-in procedure. This means that after registering with your email address, we will send a message to the provided email address asking for confirmation that you indeed wish to receive our newsletter.

The legal basis for sending our information is Article 6(1)(a) of the GDPR. Your consent to receive our newsletter is voluntary. You can withdraw it at any time with effect for the future. You can unsubscribe by clicking the "Unsubscribe" link in the relevant email or by sending an informal message to the contact addresses provided in Section 1.

2.3. Contacting Us via Email

If you contact us via email, the data you provide to us (e.g., your email address, name, and phone number, if applicable) will be processed by us to respond to your inquiries.

We use your data solely for the purpose of responding to your query. The legal basis in this case is Article 6(1)(f) of the GDPR (legitimate interests in processing inquiries and related matters). Your data will be deleted after processing your inquiry, unless further storage is necessary to address your request.

2.4. Website Optimization

(a) Cookies

We use cookies on our website, which are either temporarily stored in memory ("session cookies") or permanently stored on the hard drive ("persistent cookies"). Cookies are small text files that are automatically created by your browser and stored on your device (laptop, tablet, smartphone, or similar) when you visit our website. These files allow us to manage our website more effectively. Most of the cookies we use are session cookies, which are stored only in memory and not on the hard drive; they expire when you close your web browser and are therefore automatically deleted. Other cookies remain on your device to recognize you upon your next visit.

The use of the above cookies is necessary for the proper functioning of the website. Therefore, we have a legitimate interest in their use. The legal basis for this data processing is Article 6(1)(f) of the GDPR.

Additionally, we use — based on Article 6(1)(a) of the GDPR — analytical cookies to statistically record website usage and optimize our offerings, as well as marketing cookies to deliver information and personalized content tailored specifically to you. These cookies are only installed if you give explicit consent. You can withdraw your consent at any time by changing your cookie settings in your browser.

You can also set your browser to prevent cookies from being stored on your device or to notify you whenever a new cookie is set. However, fully disabling cookies may prevent you from using all the functions of our website.

The storage period of cookies depends on their purpose and is therefore variable. In any case, cookies are automatically deleted after a specified time. More information about the analytical and marketing cookies used on our website can be found below.

(b) Google Analytics

We use Google Analytics, a web analytics service provided by Google Inc., 1600 Amphitheatre Parkway, Mountain View, California 94043, USA ("Google"), to develop and continuously optimize our services and website.

In this context, pseudonymous user profiles are created, and cookies are used. The information generated by the cookie about your use of our website, such as the type/version of browser, operating system used, referrer URL (previously visited page), hostname of the accessing computer (IP address), and time of server request, is transmitted to and stored on Google’s servers in the USA. Data transfer to the USA is conducted in compliance with European Standard Contractual Clauses. This information is used to evaluate website usage, compile reports on website activity, and provide other services related to internet and website usage for market research and website customization purposes. Your IP address is anonymized, preventing identification (so-called IP masking).

Data processing related to Google Analytics is based on your explicit consent under Article 6(1)(a) of the GDPR.

You can refuse the storage of cookies by selecting the appropriate settings in your browser. However, please note that doing so may prevent you from fully using all the functions of this website. You can also prevent the collection of data generated by cookies and related to your website use (including your IP address) by Google, as well as the processing of this data by Google, by downloading and installing the browser plugin available at the following link: https://tools.google.com/dlpage/gaoptout?hl=de.

For more information about data protection in Google Analytics, visit Google's website:

Data Protection Overview: https://business.safety.google/compliance/

Privacy Policy: https://policies.google.com/privacy

2.5. Data Retention Period

Unless otherwise specified in the previous sections, we store and process your personal data only as long as necessary for the purposes mentioned above. If your data is no longer needed, it will be deleted unless applicable laws require us to retain it.

3. Third-Party Privacy Policies and Other Tracking Technologies

When you visit our website or use our products or services, you may be asked to provide information to our external service providers, for example, when signing up for our newsletter. Our website may contain links to other companies’ or organizations’ websites, which we do not control or operate. Some materials or applications on our website may also be provided by third parties. These third parties may use cookies, alone or in conjunction with web beacons or other tracking technologies, to collect information about you when you use our website or access their content. The information collected by them may be associated with your personal data, or they may collect information, including personal data, about your online activities over time and across different websites and online services. They may use this information to provide you with interest-based (behavioral) advertising or other personalized content.

We do not control third parties' privacy practices. For example, we do not control how third parties may use your information or apply tracking technologies. If you have questions about a third party's privacy policy, advertising, or personalized content, or how a third party may collect or use your information, you should contact the relevant third party directly.

4. Recipients or Categories of Recipients of Your Personal Data

We may disclose aggregate information about our users and information that does not identify any individual without restriction.

Occasionally, we use external service providers to process your data. These providers process your data on our behalf, in accordance with our instructions and under our supervision, solely for the purposes described in this Privacy Policy. External service providers may belong to the following categories:

  • Email marketing service providers
  • IT service providers
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Additionally, we may share information that we collect or that you provide to us, as described in this Privacy Policy, with one or more of the following entities:

  • Our employees, contractors, service providers, software providers, professional advisors, insurers, agents, and other third parties we engage to support our business.
  • Any party for the purpose of fulfilling the reason for which you provided the information.
  • Any party for the purpose of fulfilling other purposes disclosed in this Policy, which we specified at the time you provided the information.
  • Any party with your consent.
  • Any party complying with a court order, subpoena, civil investigative demand, legal process, law, regulation, or any governmental or regulatory request.
  • Any party for enforcing or applying any agreements, contracts, or obligations, including but not limited to invoicing and collecting payments.
  • A buyer or other successor in the event of a merger, acquisition, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets, as a going concern or as part of bankruptcy, liquidation, or similar proceedings.
  • Any party when we believe disclosure is necessary or appropriate to protect the rights, property, or safety of our company, our employees, our customers, or others. This includes but is not limited to exchanging information with other entities to protect against fraud and reduce credit risk.

5. Data Security

We have implemented safeguards to protect your information, including personal data, from accidental loss and unauthorized access, use, alteration, and disclosure.

Unfortunately, no website, software, system, or database is completely secure or "hack-proof." While we strive to protect your information, we cannot guarantee the security of your data. Any transmission of information, including personal data, is at your own risk. You are also responsible for taking appropriate measures to protect your information, including personal data, such as the password to your email account, from unauthorized disclosure or misuse.

6. California Data Protection Rights

Although it is not our practice to disclose your personal data to third parties for their direct marketing purposes, § 1798.83 of the California Civil Code allows certain users of our website who reside in California to request specific information regarding our disclosure of their personal data to third parties, if applicable, for their direct marketing purposes. If you are a California resident with an established business relationship with us and would like to request information about whether we disclosed your personal data to third parties for direct marketing purposes in the past calendar year, you may submit a written request to the address or email provided below (see contact details).

California law may require us to inform you how we respond to "Do Not Track" (DNT) signals or other mechanisms that allow consumers to control the collection of their personal data about their online activities over time and across different websites or online services. Because there is no industry or legal standard regarding recognition or compliance with DNT signals or similar mechanisms, we currently do not respond to them.

7. Nevada Consumers

Nevada law gives consumers in Nevada the right to request that a company operating a website for commercial purposes not sell their personal data to another party in exchange for monetary compensation to license or sell the data further. This law applies even if personal data is not currently being sold.

We do not sell personal data. However, if you are a Nevada consumer and wish to exercise this right by requesting that we not sell your personal data, please send your request to the above-mentioned email address. We reserve the right to take appropriate steps to verify the authenticity of the request and the identity of the consumer making the request.

8. Reviewing and Requesting Changes to Your Data

If you wish to review and request changes to the personal data we hold about you, you may submit a written request to the address or email mentioned above. We may deny such requests if we believe compliance would violate laws, regulations, agreements, or other legal obligations or render the information inaccurate. We reserve the right to deny any request for review, modification, deletion, or other access to information in our records at our sole discretion and for any reason. However, if your data is subject to the European Union General Data Protection Regulation (GDPR), you may have additional rights as outlined in the "Rights Under GDPR" section below.

9. Your Rights Under GDPR

If the European Union's General Data Protection Regulation (GDPR) applies to your personal data, you have the following rights:

9.1. Right of Access Under Article 15 GDPR

You have the right to obtain information from us about whether we process your data and what data we process. This includes information about the duration and purpose of the processing, the source of the data, and the recipients or categories of recipients to whom we disclose the data. We can also provide you with a copy of this data.

9.2. Right to Rectification Under Article 16 GDPR

You have the right to request the immediate correction of incorrect information concerning you. You may also request the completion of your incomplete personal data. If required by law, we will also inform third parties of this correction if we have disclosed your personal data to them.

9.3. Right to Erasure Under Article 17 GDPR

You have the right to request the immediate deletion of your personal data if one of the following reasons applies:

  • Your data is no longer necessary for the purposes for which it was collected or otherwise processed, or the purpose has been fulfilled;
  • You withdraw your consent, and there are no other legal grounds for processing;
  • You object to the processing, and there are no overriding legitimate reasons for processing; in the case of using your personal data for direct marketing, a simple objection suffices;
  • Your personal data has been processed unlawfully;
  • Deletion of your personal data is necessary to comply with legal obligations under EU or Member State law applicable to us.

Your right to erasure may be limited by legal provisions, particularly the limitations specified in Article 17 GDPR and Section 35 BDSG.

9.4. Right to Restriction of Processing Under Article 18 GDPR

You have the right to request that we restrict the processing of your personal data for one of the following reasons:

  • You dispute the accuracy of your personal data for a period enabling us to verify its accuracy;
  • The processing is unlawful, and you refuse deletion of personal data, requesting instead the restriction of its use;
  • We no longer need your personal data for processing purposes, but you need it for the establishment, exercise, or defense of legal claims;
  • You have objected to processing pending verification of whether our legitimate grounds override yours.

If you have obtained restriction of processing under the above conditions, we will inform you before lifting the restriction.

9.5. Right to Data Portability Under Article 20 GDPR

You have the right to receive personal data concerning you that you have provided to us in a structured, commonly used, and machine-readable format and to transfer this data to another entity. Exercising this right does not affect your right to deletion.

9.6. Right to Object Under Article 21 GDPR

Under Article 21 GDPR, you have the right to object at any time to the processing of your data based on your specific situation if we base such processing on legitimate interests under Article 6(1)(f) GDPR. If you object, we will no longer process your personal data unless either of the following applies:

  • We can demonstrate compelling legitimate grounds for processing that override your interests, rights, and freedoms; or
  • The processing serves the establishment, exercise, or defense of legal claims.

In particular, if we process your personal data for direct marketing purposes, you have the right to object at any time to the processing of your data for such marketing. If you object to processing for direct marketing purposes, we will no longer use your personal data for this purpose.

9.7. Right to Withdraw Consent Under Article 7 GDPR

You may withdraw your consent at any time, with effect for the future. Such withdrawal can take the form of an informal message to the contact addresses mentioned above. If you withdraw consent, this will not affect the lawfulness of processing based on consent before its withdrawal.

9.8. Right to Lodge a Complaint With a Supervisory Authority

If you believe that our processing of your data violates applicable data protection laws, you have the right to lodge a complaint with the appropriate supervisory authority.

10. Children Under the Age of 13

Our website is not intended for children under 13 years of age. No one under 13 may provide personal data to us through our website. We do not knowingly collect personal data from children under 13. If you are under 13, please do not use our website or provide us with any information about yourself, including your name, address, phone number, or email address. If we learn that we have collected personal data from a child under 13 without parental consent, we will delete that information. If you believe we might have information from or about a child under 13, please contact us in writing at the address or email provided above.

11. Changes to Our Privacy Policy

Any changes to our Privacy Policy will be posted on this page. The date of the last revision of the Privacy Policy is stated at the top of this page. You are responsible for regularly reviewing this Privacy Policy to take note of any updates. Your continued use of our website, products, or services after changes to this Policy are made will be deemed acceptance of those changes.

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